If you are not fully satisfied with your purchase, you may return it in its original, unworn, and undamaged condition within two weeks of the initial time of shipping for a full refund or exchange. You must request authorization for a return in order for it to be accepted.
Items that are unauthorized for return, shipped after the return period, show any signs of damage, do not have the original label intact or that have that have a label that has been tampered with will not be accepted.
Due to the rapid fluctuation of the price of gold, 21k, 22k, and 24k gold is non-refundable and cannot be exchanged after two weeks.
The customer is responsible for the return fee and shipping the item back to our location. Return shipping is limited to one item per package.
Packages addressed to our location without a RAN (return authorization number) will be returned.