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Malak Jewelers is currently open to the public. Learn More
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online shipping policy

We provide shipping anywhere in the continental United States, excluding the Hawaiian Islands, Alaska, and U.S. territories.

For new customers, orders greater than $500 must be paid for and picked up in person at our location.

  • We only ship your order once the payment is processed and the jewelry has passed our thorough inspection and packaging process conducted by three jewelry experts for quality control.
  • This inspection process will be documented via video and photos for your protection. 
  • All jewelry will be shipped within 2-3 business days (excluding weekends and holidays).* 


* Please note, some items may take longer to process depending on the production schedule, in which case you will be notified of the estimated arrival time.For the protection of your jewelry, Malak Jewelers always:

  • Insures and registers all items for their full value.
  • Uses UPS or USPS services for all orders in order to deliver high value packages in the fastest and safest manner. 
  • Requires that the shipping address should be the same as that which appears on the credit card statement and driver’s license.
  • Requires a signature on the package by a customer 18 years or older.
Malak Jewelers
8042 Providence Rd Ste 1000
Charlotte, NC 28277-9737
(704) 341-1188
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