Reviews

Reviews of Malak Jewelers 

Did you know that Malak Jewelers is the best reviewed jeweler in Charlotte? So what are people saying about Malak Jewelers? Check out some of our reviews!

Come by Malak Jewelers to experience our exceptional customer service, huge selection, and unbeatable value for yourself!



We had an excellent experience at Malak jewelers! Sam is truly a professional that treats people with kindness and respect. My fiance bought my engagement ring here, and we purchased our wedding bands here also. We are happy with our premium quality rings and pricing. In addition, Sam went above and beyond by repairing and replacing diamonds in my grandmother's engagement ring for an extremely low price. He goes above and beyond on any jewelry repairs and communicating the status of any of our orders. He and the entire Malak staff treat you like family. It is always a pleasure working with the Malak team and we will surely be back for many years to come. Thank you all!!

-Christine Schroeter (Google Review)



I had the pleasure of working with Malak Jewlers recently when replacing my engagement ring and wedding band. Sam is by far the most courteous and efficient jeweler I have worked with. I came in on a Friday to look at rings and the ring I chose was set and ready for me when I came back in on Monday! I was amazed at how easy and fast he made the process. They have a beautiful selection of engagement rings to choose from as well - I get compliments on my new ring almost daily! I highly recommend coming to see Sam at Malak Jewlers.

-Carrie B. (Yelp Review)



After exploring many high-end jewelers, a friend recommended Malak. I met Sam and challenged him to beat the prices for the diamond I was looking for and if possible delivery before Christmas eve. This was a few days before Christmas eve, so I wasn't very hopeful that this would be possible. I was also starting to consider delaying and getting my wife involved in the selection. But the diamond that Sam delivered was so awesome and the price was well below the other jewelry stores. The quality of the setting and the speed was definitely impressive. No pressure, very relaxed atmosphere. Worth the visit, most definitely.

-Terry (Google Review)



I cannot say enough good things about Malak jewelers. They are a family owned business and they treat you like your family. I have had rings made, sentimental stones reset and watches repaired and have always been impressed with their work. My son purchased a forevermark engagement diamond with them and could not be happier. Go to Malak you will not be disappointed!!

-Angie Ferguson (Google Review)



Lovely people! I just needed a couple of links taken out of my watch. I called up before I went and the lady was very helpful. I was greeted by Anita who said it may take 30 minutes to get it taken care of but she walked me around the showroom and we had a nice chat, she even brought me a bottle of water. Then the man came over to fix my watch and he was friendly, funny and genuine. It was like catching up with old friends. I was in and out in about 20 minutes and the whole experience was just wonderful!

-Louise M. (Yelp Review)



We had a very good experience at this jeweler on the valentine's day. We went in to check out the store but ended up buying diamond earrings and a ring. Sam and Howard were very nice, made the whole buying experience great. I liked the atmosphere of the store. No crowds, no rush by salespeople, very well laid out. Wife is happy and even kids got earrings - not diamond but they are happy. Sam worked out an agreeable deal. Will do business with them again.

-Anil S. (Yelp Review)



Malak Jewelers is truly the place to go for all around fantastic experience starting from the moment you walk in the door. My husband and I first went to Malak when we were looking at engagement rings. It was the first store we looked at. The selection and the quality was incredible. But being my true self, I asked my husband to check out a few other places to make sure we were getting the best deal and the best quality. After checking out 4 other local and reputable places, no other experience even came close to what we had a Malak Jewelers. We went back and had the pleasure of working with Sam. He was absolutely fantastic! The entire experience was truly outstanding! His knowledge was incredible, he was so helpful and he truly made our shopping trip memorable. At no point did I feel like we were rushed and I never felt like our wishes were not 100% respected. We knew that day that Malak would be our forever jewler! Sam has also helped me when purchasing my husbands wedding watch and most recently they repaired the clasp on a necklace that holds incredible value to my husband, free of charge. If you are looking for a jewler that has an incredible selection, a friendly and very knowledgeable staff and one that will give you the best quality for the best value, go to Malak. They'll treat you like family!

-Ashley Boulos (Google Review)



I was looking to replace my original engagement band, had something very specific in mind. I found Malak jewelers on a Google search by the designer I thought I wanted. I called and spoke Victoria, who was very nice and helpful over the phone. When I visited the store she was extremely helpful and kind. I ended up finding a beautiful ring and added a matching band. I am thrilled with the ring and the service I have received here. Worth a visit!!

-Jessica Mouller (Google Review)



I can't say enough positive things about my experience at Malak Jewelers! Sam was absolutely fabulous to work with. He was very patient with me as showed me the many options that the store offers. I ended up with gorgeous rings that are of the highest quality. I felt Sam listened to what I was looking for and helped me make the right purchase. I looked at several other jewelry stores in Charlotte and none matched the service or the value that I received. I will definitely refer all of my friends here, and I'll be a customer for life! Thanks Sam!

-Stephanie Chisolm (Google Review)



Great People. Great Service. Great Jewelry. I had a great experience with Malaks Jewelers assisting me in purchasing an engagement ring. They were patient with me without giving a heavy pressure sales pitch and extremely helpful in finding the best value for my budget. They have a large assortment of engagement rings giving me a number of options that fit my needs/budget. Would highly recommend this Jeweler.

-Kristen D. (The Knot Review)



My fiance purchased my engagement ring from Malak's. I fell in love with it instantly! When we visited to the store together to pick out his ring and my other wedding ring, their service was GREAT. We were treated with respect and they really made it a point to help us find exactly what we wanted. I'm sure their #1 goal is to get a sale, but it sure didn't feel like it. They truly cared about our opinion and making us happy. Not to mention they offered wine samples and cold bottled water! I would recommend this business to anyone looking for a great selection, great prices, and even better customer service. Signed, One Satisfied Bride-to-be

-JL Wood-Alford (Google Review)



If you are looking for quality jewelry, if you are looking for great service, if you are looking for a jewelry store with a large selection of options managed by master craftsmen, and if you're looking for a jeweler with integrity, then look no further Malak Jewelers, right here in Charlotte, is the place for you. My long-standing partner and I had the pleasure of selecting the perfect diamond ring for me here at Malak Jewelers. Assad Malak took us through all the fine points of diamond selection without the tough sell. After visiting numerous jewelry stores, I was becoming frustrated in not being able to find that "perfect ring". We were looking for a ring that was different, something that was not like what we had seen on other fingers! The ring we selected is truly special, it has been designed specifically for me and glistens with a beautiful ForeverMark diamond. We refer to it as my "forever ring." We are both delighted with this ring. I can't thank Mr. Malak and his staff for all their courtesies to us. We will not hesitate to return to Malak for any of our other jewelry purchases and would not hesitate to recommend them to any family member or friend. Give them a try. You won't be disappointed.

-Jacqueline O. (BBB Review)



This place is the best. I visited multiple jewelry places in Charlotte for an engagement ring... and this place came out on top. I try to do my own reasearch before shopping so I know at least a little about what I’m buying. Sam at Malak Jewelers let me ask as many questions as I wanted. He was patient with me and helped me find the right stone for my budget. I gave Sam a picture as a reference for the halo style setting i wanted, and the ring came back VERY very close. I requested another small change to make it perfect (Sam had a great suggestion), and Sam had it changed no questions asked. There wasnt an extra charge for the change either. The ring came back and It matched the picture exactly!!! That is awesome customer service, and the added value I look for when shopping. My girlfriend (now fiancé!) LOVED the ring. It turned out so great. Thank you so much Sam!!! I have been referring Malak Jewelers to all my friends. I’ll be back in the store to introduce everyone to my beautiful fiancé very soon.

-Nathan Cronk (Facebook Review)



Two months ago my mother passed away. Some of her gold jewelry became mine and I wanted a custom piece made. I went to Malak Jewelers and they made a necklace for me. Not only is it just beautiful but Mr. Malak and Sam were beautiful, too ! May sound crazy to describe them as beautiful but from the moment we walked in the door we were treated like family by everyone. I am so impressed by everyone there as well as their selection of jewelry I wouldn't consider going to any other jeweler. If you're looking for any jewelry or something really special go to Malak Jewelers at the Arboretum..... I promise you won't be disappointed !

-Elaine Palase Eschert (Facebook Review)



Mr. Malak understands customer service! I purchased three items for my wife however she didn't like any of them. Mr. Malak took the items back. No questions asked!! We conversed for another 49 minutes about life, children etc. I purchased a beautiful watch because I felt relaxed and welcomed in his store. Malak jewelry store understand service. Their collection of jewelry is top notch. If there is something you need they will have it. They will bring it in specifically for you! Thank You for always taking care of me and my family.

-Leland Maddox (Facebook Review)



I have been buying my jewelry from Mr. Asaad Malak when he was in New York 18 years ago. When he moved to North Carolina, I have not been able to purchase any fine quality jewelry from any other jewlers do to the fact that I did not feel that I would be getting exactly what I was paying for, such as exact amount of diamond weight, correct karate size etc. The trust was just not there so today, after all these years, I had to go and see him personally at his beautiful new location at the Arboretum Shopping Center located in Charlotte, North Carolina. I left there without any doubts about the purchases I made. It was well worth the drive all the way from New York. Thank you again my dear friend, Mr. Asaad Malak for always taking great care of us. Come on down and purchase a piece of Jewelry from Malak Jewelers or a few as I did. You will not be disappointed and you will be shopping with the trust and guarantee that you will be getting exactly what you are paying for!

-Elizabeth Perez-Marti (Facebook Review)



I did a lot of research when we had to replace the lost diamond from my engagement ring, I absolutely loved the family feel and amazing service I found at Malak jewelers. Sam was incredible to work with! He was so patient with me and worked hard to find the absolute perfect diamond for my ring. It is absolutely stunning! I am looking forward to stopping in frequently to have it cleaned and checked. He made a very stressful experience fun and exciting. His prices were the best by far, even when compared to a wholesaler I had worked with before. I highly recommend Sam at Malak jewelers. I will be back soon!

-Amy Hepler (Google Review)



I've bought jewelry and use to buy from different stores but once I discovered Malak Jewelers over 7 years ago I have bee one of there faithful customers. The quality of the jewelry is excellent, they have something for everyone and at great prices. Everyone is treated very special and everyone who works there is very humble. I recommend them to everyone who loves jewelry.

-Petra Negron (Google Review)



Assad and his employees make shopping for a gift for someone special an easy task. My Mother recently turned 80 and my Brother and I wanted to buy her a ring for her Birthday. We wanted it to be special and had no idea where to start other than the budget we had in mind. I must have looked at atleast 10 different types of stones and tried on dozens of rings before I was shown the beautiful Tanzanite stone and setting I purchased. The sales associate was so patient with me as I sent text messages and photos to my Brother in Florida. Needless to say our Mother was surprised and loves the ring. They sized it for her and put a ring guard on it as well. Since then my Mother purchased my Daughter a diamond cross pendant for earning her Masters Degree. Malak Jewelers is conveniently located at The Arboretum Shopping Center, locally owned and has a beautiful selection of new and estate jewelry.

-Jane Fisher McElhaney (Facebook Review)



My family has been coming here since we moved to Charlotte 12 years ago. They are always so friendly & knowledgeable. I got my engagement ring resized here and they have a jeweler in-house (so they don't turn around & send off your ring - it stays right there in the store). I also come here pretty regularly to get my engagement ring polished/the stone tightened & it's always ready within just a few minutes. They have a great selection of jewelry and we have had several incredible custom pieces made here! Even though Malak isn't very close to my home, I don't mind traveling here to make my purchases and have my jewelry cared for.

-Zoe Stamoulis (Facebook Review)



My fiancé had an idea of the ring he wanted to give me when he proposed. Sam at Malak jewelers helped him bring his idea to life. After he popped the question, in Rome, he could not stop talking about his vision and how fantastic Sam at Malak jewelers is. He couldn't wait for me to meet him so I did the day after we got back to town. I was forewarned about the security at the doors but I can't help but agree the security made me feel more at ease. We went back to see Sam and Mr Malak for our wedding bands and it was so easy. They took the design for my engagement ring and created a beautiful wedding band for my fiancé. I can't wait till the rings come in. Thanks Sam and Mr Malak we feel like we have a new friends.

-Lisa John (Google Review)



We love this place!!! Mr. Assad Malak is one of the kindest people you will meet, and so helpful. He truly wants his customers to be happy. We initially went to a large chain store and was dissatisfied with the customer service. I met Mr. Malak at a Chamber event, and his sweet demeanor is what brought (my then) fiancé into the store to look for wedding rings. He has made customers for life, and we have recommended Malak Jewelers to our friends! Thank you for everything!

-Kristin Gragg (Facebook Review)



Sam and the entire staff at Malak Jewelers turned what was one of the most tragic experiences into an absolutely delightful experience. When the diamond from my antique wedding set that was passed down to me from my great, great grandfather fell out, not only was I completely devastated, but I knew the integrity of my antique set had lost it's old European cut show piece. Sam went to great lengths to communicate seamlessly with my insurance company, to offer tissues when I broke down in tears, and to work overtime searching across the world (literally) to find the perfect old European cut diamond to restore my antique set to even outshine it's former glory. The craftsmanship and detail used in building up and replicating the finest marking of the prongs as well as the tiniest, antique details of my wedding band to ensure my new diamond would be there for my great, great grandchildren is beyond my most stringent expectations. The cherry on the top would be the fantastic pricing and ability to work alongside us during such an unanticipated financial expense. There simply is not anyone who has even come close to the fabulous experience I had with Malak Jewelers.

-Sara T. (BBB Review)



We could not be happier with our experiences time and time again with Malak Jewelers. My husband had a great experience working with Sam on creating my engagement ring and we both loved making our wedding bands with Sam and the Malak team as well. We would recommend Malak to anyone looking for a quality and beautiful piece. Their customer service is incredible and they always bend over backwards to make you feel special and appreciated.

-Ashley Baratta Stiles (Facebook Review)



Best service, prices and selection! I have been to a number of jewlers in Charlotte and no one can compare to the customer service at Malak! Thanks for helping me out with my wife's anniversary and baby gift! She loves it! You guys are great!

-Anthony Garofalo (Facebook Review)